Engage Customers
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Stand out to your customers by being more relevant, distinct, and memorable than the competition.
Salespeople who routinely stand out from their competition and are seen as trusted advisors, have more opportunities in their pipeline, and win more deals. Helping Clients Succeed: Engage Customers prepares salespeople to engage their customers by being more relevant, distinct, and memorable than the competition.
They will learn how to craft stories that open doors, engage customers in a way that makes every conversation effective, and motivate customers to act.
Course Introduction:
Helping Clients Succeed: Engage Customers
Course Details
Helping Clients Succeed engages leaders and their teams in flexible learning experiences that can be delivered in a one-day session or flipped classroom sessions over time. Every delivery option includes a blend of learning activities, reinforcement microlearning, and powerful sales tools built into the flow of work. Each journey is tailored to meet the needs of sales team.
Objectives:
- Capture the customer’s attention and create a value proposition that aligns with their needs.
- Create high-quality call plans that address the customer’s needs.
- Craft messages that differentiate your company in a highly competitive marketplace.
- Strengthen relationships and drive progress with customer stakeholders.
Helping Clients Succeed®: Strikingly Different Sales Leadership
Equips leaders to inspire, coach, and develop team members to higher performance.
Learn moreHelping Clients Succeed®: Engage Customers
Prepares salespeople to be more relevant, distinct, and memorable than the competition
Helping Clients Succeed®: Advance Decisions
Empowers salespeople to lead customers through their buying journey with high-trust and credibility.
Learn moreHelping Clients Succeed®: Negotiate Win-Win
Prepares salespeople to drive a win-win result, leading to higher margins and satisfied customers.
Learn moreHow to Experience FranklinCovey Content
This course is included in the FranklinCovey All Access Pass®. This pass provides your organization unlimited access to all of our content, whenever and wherever you need it.
Live-Online
Dynamic education and development, available online from any location.
In-Person
Expert education and development delivered face-to-face.
On Demand
Content available to your people anywhere, any time.