Public Workshops

The 6 Critical Practices for Leading a Team

Are You Ready to Lead?

As a first-level leader, you make a significant impact on every metric in your business: employee productivity and engagement, customer satisfaction and loyalty, innovation, and financial performance. First-level leaders are the creators and carriers of culture for your teams and directly influence whether top talent stays or leaves. You are frequently responsible for the quality of the customer experience, and you and your teams are the biggest sources of product and process innovation. You are the “Difference Makers” in your business.

Join us for The 6 Critical Practices for Leading a Team, and learn the 6 essential skills and tools to get work done with and through other people. The mindsets, skillsets, and toolsets in this course provide you with relevant and practical resources to help you excel in this tough and demanding role.

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The role of the first-level leader has always been tough and today’s realities make the role even tougher. People skills typically account for 80 percent of success in this role. Yet many people are promoted because of their technical capabilities. Both new and experienced first-level leaders can struggle when it comes to excelling at leading teams in today’s workplace.

As a result of this course, you will be equipped with the essential skills and tools to lead a team.

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The 6 Critical Practices for Leading a Team

1. Develop a Leader’s Mindset
   Explore the critical mindset shifts that will maximize your success as a leader of others.
2. Hold Regular 1-On-1s
   Increase engagement of team members by conducting regular 1-on-1s, deepen your understanding of team member issues, and help them solve problems for themselves.
3. Set Up Your Team to Get Results
   Create clarity about team goals and results; delegate responsibility to team members while providing the right level of support.
4. Create a Culture of Feedback
   Give feedback to develop team member confidence and competence; improve your own performance by seeking feedback from others.
5. Lead Your Team Through Change
   Identify specific actions to help team members navigate and accelerate through change and achieve better performance.
6. Manage Your Time and Energy
   Use weekly planning to focus on the most important priorities, and strengthen your ability to be an effective leader by applying the 5 Energy Drivers.

What to expect?

Included in the Program

How you will benefit:

• Fast-track your leadership development.
• Equip yourself with the basic skills and tools every manager needs but few receive.
• Get level-set leadership skills across your organization so that all managers use a common skillset and toolset.

Participant materials:

• A comprehensive participant guidebook
• Practice cards
• An opt-in, email-driven, digital-learning track over a 12-week period
• Certificate of completion

Who should attend:

• New first-level leaders who need to transition successfully from individual contributors to leaders of others.
• Leaders who have been in their roles for some time, and are looking for practical and relevant guidance on how to effectively lead and manage their teams.